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Security
Security & confidentiality
DocketFlow is built for the standards a law firm must meet. Your work stays private, protected, and under your control — here is how.
Data protection
- Encrypted in transit (TLS 1.2+) and at rest (AES-256).
- Your files stay in your own systems — DocketFlow connects with your authorization and never takes custody of your client data.
- We never sell your data, and never use your client data to train third-party models.
Access & confidentiality
- Role-based, least-privilege access — only authorized members of your firm can see a matter.
- Single sign-on (SSO) and multi-factor authentication (MFA) supported.
- Matter-level permissions and ethical walls help you manage conflicts.
- Designed to protect attorney–client privilege and attorney work product.
You stay in control
- Nothing is filed with a court or sent to anyone without your review and approval.
- You can review, correct, or override any agent action at any time.
- Every action is explainable — you always see what an agent did, and why.
Audit & accountability
- Every agent action is logged, timestamped, and attributable to a user.
- A complete, exportable audit trail supports oversight and defensibility.
- Document version history is preserved.
Infrastructure & compliance
- Hosted on enterprise-grade cloud infrastructure with continuous monitoring.
- Controls aligned with the SOC 2 Trust Services Criteria; independent assessment underway.
- Encrypted, redundant backups with disaster-recovery procedures.
- Configurable data retention and deletion to match your firm’s policies.
Privacy & data handling
- Data minimization — we process only what is needed to run the work you direct.
- A limited set of subprocessors (infrastructure and court-filing providers), each bound by their own data-protection obligations.
- See the Privacy Policy for how information is handled.
Need a security questionnaire completed, a copy of our latest report, or a DPA? Reach the team via the Contact page.